How to download your images from Pixieset- For Clients

You've received an email with a link to your gallery... now what?? I have created a step-by-step tutorial on how to access and download your images.

1. Open the email I sent you, and it should look similar to the image below. This email will include your Password and Download PIN

    2.   Click the grey "View Photos" button:

    3.  A new window will open asking for a password to enter your password  
       protected gallery which gives you access to all of your images and , and offers
       you special features which includes marking images favourite and downloading. 
       Enter the Client Password included in the email I sent you.

    4.  Your gallery link will open to reveal your gallery! Simply scroll down to view
          the gallery thumbnails. Simply click on an image to open a larger view of the
          image.

    5.   When you are ready to download your images, click on the “Download Icon” in
          the top, right corner of the gallery.
​**Please note that images cannot be downloaded to mobile phones, iPads or other tablets at this time and must be downloaded to a laptop or desktop**

    6.  A new window will open that will ask you for your Email address and the 4-
​         Digit-PIN that was provided in your email I sent you.

      7.  A “Loading” screen will appear. Wait for it to finish loading, and then make
          sure your downloadable galleries are selected. Select the quality options you
          wish to download. Keep in mind that Web Size images are great for social media
          and emailing but DO NOT print well. High resolution images are great for      
    printing and will download the full, original resolution
     quality.
        

    After making your selections, click the "Start Download" button, and your  
        download link will be sent to your email. If you wish to stay on the page, the
        download link will appear on this page when it is ready. This may take a few
       minutes. Click the link either in your email or on this page and your photos will
​        begin downloading immediately!

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1. Opening Your Photos After Download:
   Your photos will be downloaded as a ".zip" file folder. Check the downloads section in your computer, and follow the instructions below to un-zip your files based on the type of computer you own!
   
   How to Unzip files in Windows: http://windows.microsoft.com/en-us/windows-8/zip-unzip-files
   How to unzip files on your Mac: http://www.dummies.com/how-to/content/how-to-zip-and-unzip-files-on-your-mac.html​​

 Please let me know if you have any questions or troubles downloading your image gallery. 

​Alisha